Torek Maintenance checklist software

Updated

Service protocols and checklists that gate completion

In Torek a maintenance checklist comes in two parts, and both can stop a work order from closing too early. The first is the service protocol — a list of planned parts attached to a work order. Its lines are reserved in the warehouse, and before the job can be closed the technician has to check them off: used, and how much, or not used. That single step produces three results at once — a correct stock balance, part lines in the job’s cost, and a meter reading in the asset’s history.

The second is the checklist itself, which can be made mandatory. While an active template is marked as required, a work order will not close without a signed checklist. The protocol answers what went in; the checklist answers what was inspected.

From a template to a stock reservation

A template is a reusable parts kit — a first service for tractor units, an oil change, and so on. It carries a name, a description, an optional asset type and lines drawn from the warehouse catalogue, each with a quantity and an optional note such as the exact filter model.

  1. The template is applied to a work order. Every line becomes a protocol line. Lines can also be added one at a time: the search shows the catalogue, with the parts assigned to this particular asset listed first.
  2. Parts are reserved immediately — from the location holding the most free stock that covers the whole quantity, or from a location you name.
  3. If stock does not cover it, the line stays in the “missing” state. The job is still planned, and when the parts arrive the line is reserved in one step.
  4. The work order shows readiness: parts ready, or N parts missing. That is the answer to whether it is worth sending anyone to the machine now.

Check-off before completion

A work order with unresolved protocol lines does not close. Instead, each line is marked used or not used; a used line can have its quantity adjusted, with the planned quantity offered by default.

Line stateMeaningEffect on stock
MissingPlanned, but stock did not cover itNone — the balance is untouched
ReservedHeld for this jobShown as committed, not available to others
UsedConfirmed with a quantityPicked from the reservation; any surplus released
Not usedThe part was not neededThe whole reservation is released
  • Cost. Each used line writes a part line on the work order with the unit cost as it stood at that moment and the source location. A later price change in the catalogue does not rewrite the cost of a finished job.
  • Meter reading. The same check-off step takes an odometer or engine-hour reading — engine hours by default for self-propelled machinery. It lands in the asset’s meter history and immediately feeds preventive maintenance forecasting.
  • Confirming twice changes nothing. Already resolved lines are skipped, so a dropped connection or a repeated confirmation never consumes parts twice.

The checklist that has to be signed

  • Filling it in. A template holds up to 100 items. Items are ticked and a note can be added. Items marked as required must be ticked before the checklist can be saved.
  • Signing. A saved checklist is signed as a separate action; the signing user and the timestamp are recorded, and the act goes into the audit log.
  • The completion gate. While the active template is marked as required, a work order cannot be closed without a signed run. A company that does not use the checklist module sees no such section, and nothing blocks completion.
  • Versions. One template is active at a time. Each new version is numbered, and completed runs stay attached to the version they were filled against.

Why a signature rather than a tick. Anyone can tick a box at any time. A signature ties the inspection to a specific person and moment — the same reason a handover or defect report is a document rather than a note in a notebook.

What it leaves on record

  • Kits kept per fleet segment. A service template carries an optional asset type and an active flag; a template with no asset type is offered for every machine.
  • The parts story of each repair in one place. Protocol lines and their states stay on the work order they belong to, from planning through reservation to check-off.
  • Readiness before the job starts. A work order states whether its parts are ready or how many are still missing.
  • Parts tied to the machine. The parts assigned to a machine and its active reservations are kept together on the asset record.
  • A traceable stock ledger. Every warehouse movement carries the work order it came from, so any part can be followed to a job and a machine.

What it does not do: missing lines do not turn themselves into a purchase order — the shortage is shown, the decision stays with a person; protocols do not create work orders on their own; and part prices are never rewritten retroactively. Checklist items are text: they describe the action rather than measure it for the technician.

Why this matters when the work gets done anyway

The usual workshop problem is not disorder but invisibility. Parts leave the shelf and the balance does not move; the job is done and only the hours reach its cost. A protocol closes that gap with one required action at the end of the job rather than with another form to fill in — and because the meter reading is captured in the same step, the service history stays complete without a separate data-entry stage.

Frequently asked questions

What is a service protocol here?

A list of planned parts attached to a work order: which filters, oils and fluids the job will consume, and how much of each. Every line is reserved in the warehouse as soon as it is added, so the work order header can answer a simple question — can this job start at all?

At the end of the job the same list becomes the check-off sheet: what was actually used, in what quantity, and what was not.

How is that different from just listing parts on the job?

A plain list is a note. A protocol line has a state and a link to stock: missing, reserved, used or not used.

So the balance in the warehouse changes when a part is actually consumed, rather than when somebody remembers to record it.

Can a job be completed without checking parts off?

No. If any protocol line is still unresolved — missing or reserved, and not marked used or not used — completion is refused until it is checked off.

That is the one place where job cost and stock balance could drift apart, so it is closed deliberately.

When does a checklist become mandatory?

A checklist is a template of items. One template is active at a time, and a separate setting marks it as required on completion — with it on, a work order cannot be closed until a signed checklist run exists for it.

Each new version of a template gets its own number, and a completed run stays tied to the version it was filled against, so old records still read the way they were signed.

Does the checklist work on a phone?

Yes. In the Android app the checklist is filled in on the work order itself: items are ticked, a note can be added, and the run is saved and signed.

Checklists need a connection — the system records the signature with the user and the timestamp, so a sign-off is never queued for offline replay.

Do templates suit a mixed fleet?

A service template can be tied to an asset type, in which case it is only offered for that type; left without one, it is offered for everything.

In practice companies keep a few templates per fleet segment — one set for tractor units, another for self-propelled machinery.

See a protocol built from your own parts list

A walkthrough: template, reservation and check-off on a real job.

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